Help centre
Guides, answers and support
Guides
How to verify
Use the mobile age check (about a minute). If your network can’t confirm your age, use photo ID and a face scan. Vendors always need photo ID.
Go there →Create a profile
Choose Offering when you sign up, pass the ID check, then build your profile in the Studio.
Go there →Buy content or items
Add to your basket and pay by card. Item payments are held for 30 days so you can raise a dispute.
Go there →Cancel a subscription
One click in My subscriptions. You keep access until the end of the paid period.
Go there →Book a live stream
Pick a time on the vendor’s stream calendar, choose private or group, and pay.
Go there →Hide me
Vendors can hide from logged-out visitors, age ranges, contacts, phone numbers, emails and more.
Go there →Help chat
On every page (bottom right). It gives quick answers to common questions, or you can choose Talk to a person.